Shenzhen Kainafu Technology Co., Ltd.

 Shenzhen Kainafo Technology Co., Ltd. is a technology-based enterprise integrating R&D, production, sales, technical services, and after-sales support, focusing on technological innovation and system integration in the field of water quality sensors and water quality monitoring.

    Adhering to the mission of "focusing on water quality and caring for health," the company is committed to providing highly reliable and intelligent monitoring equipment and overall solutions for ecological and environmental protection. Based on years of deep industry experience, Kainafo has built a comprehensive water quality sensing system covering multiple scenarios, including water sources, water supply networks, sewage treatment, river and lake basins, and industrial emissions.

It can accurately monitor key water quality parameters such as pH, conductivity, dissolved oxygen, turbidity, residual chlorine, ammonia nitrogen, COD, ORP, oil in water, blue-green algae, and chlorophyll, and simultaneously supports intelligent sensing and uploading of hydrological elements such as water level and flow rate to the Internet of Things cloud platform. This enables the reception, display, statistics, automatic analysis, storage, download, and publication of monitoring data from various water quality sensor devices.

   The core R&D team is composed of several senior experts in water quality sensing technology and system integration engineers, with core members having over ten years of industry experience. The company has passed the ISO9001 quality management system, possesses its own intellectual property rights for water quality monitoring cloud platform software and multiple invention patents, and has the full-stack technical capabilities ranging from the development of low-level sensors to multi-parameter fusion, remote transmission, and data analysis.

    Looking ahead, Kainafo Technology will continue to promote the integration of water quality sensing technology with the Internet of Things and edge computing, creating a smarter, more efficient, and greener environmental monitoring ecosystem, contributing technological strength to safeguarding water safety and building ecological civilization.

1. Telephone maintenance service
Visit customers by phone to understand the problems they encounter during use, thoroughly understand and confirm whether the equipment has malfuncted and the detailed situation of troubleshooting, etc. If necessary, have technicians solve the problem and keep a detailed record of the phone follow-up.
2 Remote service
For maintenance personnel who cannot solve the current problem over the phone, we can provide you with comprehensive remote services through remote application control via the Internet to solve the problem.
3 Email guidance service
For issues that are difficult to communicate over the phone or have complex operation steps, the company's technical personnel will write written handling suggestions and implementation steps, which will be sent to the customer via email. The customer will operate according to the fax. The structure is clear and straightforward.
4 Software upgrade service
During its development, the company will constantly listen to the opinions and suggestions from all parties and comprehensively upgrade the system to meet the update requirements put forward by customers. The company promises to provide free upgrade services to customers using its software within the warranty period, provided that the hardware equipment remains unchanged, so that customers can use the latest version of the software in a timely manner. Operation and maintenance services
5.7 days of 24-hour telephone service
The company offers 24-hour service 7 days a week. Customers can call at any time for consultation, and technicians will give you a satisfactory reply.
6 The warranty content during the warranty period
The instrument company offers a one-year free warranty service for the entire machine. The instrument company offers lifetime whole machine maintenance and provides cost-price spare parts within five years. Upon receiving the maintenance notice, the instrument company should promptly dispatch technicians for repair.
7 Humanized services outside the warranty period
For customers whose warranty period has expired, we are responsible for lifetime preferential maintenance of the equipment. To ensure your continued use with peace of mind, you can sign a maintenance tender document with our company. By paying an appropriate fee each year, you can enjoy on-site maintenance and repair services as well as replacement and repair of damaged equipment at cost price.

Its three major product lines—the KNF-100 series intelligent water quality sensors, the KNF-400 series online monitoring systems, and the KNF-800 biological toxicity early warning system—have been widely applied in key areas such as municipal water supply, river chief system supervision, surface water automatic monitoring stations, sewage treatment plants, and industrial parks, winning widespread customer trust with their high stability, high accuracy, and fast response capabilities.